Anyone involved in managing associations knows that membership management is a time consuming activity that requires dedication and an eye on the details.
For us, membership management is the core of our business and to ensure efficiency and effectiveness, outsourcing this activity to Status Plus could be wise. We have the experience and know-how, and for all of the associations we manage we are responsible for membership management in its broadest sense.
Our membership management services include, but are not limited to:
- Track, analyze and report (new) member applications
- Develop/propose and implement approved membership recruitment programs and promotions
- Process new member applications and follow-up
- Develop, prepare and mail new member certificates
- Provide timely responses to member inquiries, either by phone or e-mail.
- Maintain up-to-date prospect and membership databases
- Prepare dues statements, mail/email statements, receive payments
- Prepare dues income vs. membership reconciliation for internal control purposes
- Full membership reporting as required
For all these services, Status Plus will provide a dedicated telephone number and e-mail address and employees will introduce themselves as being an employee of the association.
Membership Management System
Based on a needs assessment, your association will be provided with an in-house developed database. This membership management system serves as the basis for the storage of member details and the financial process in view of membership revenues, including invoicing/handling. But there is more! The module offers you the option of a real-time membership validation procedure to verify members and allow them to access (password protected) a ‘members only’ area on your website. Maximum flexibility for your members is guaranteed with this, since they are able to view/update their own record, view/download invoices/certificates, or even access content that is restricted to members only.
Please contact us to discuss your needs and we will be happy to send you our detailed offer.